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FedEx Home Delivery is a lousy joke - nil.enroll(aetheric_username, quantum_class_id) — LiveJournal
yljatlhQo'! QIch lo'laltbebej!
FedEx Home Delivery is a lousy joke
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arya From: arya Date: January 22nd, 2009 06:50 pm (UTC) (Link)
It has to do with how the sender fills out the airbill. If they do not check the "No signature required" box, then Fedex is obligated to obtain an electronic signature in their scanner-logger-machine-thingies; without the sender's release, the carrier is legally liable for the contents of the package.
adric From: adric Date: January 22nd, 2009 08:04 pm (UTC) (Link)

Sure .. wait, no. Nice try though.

I get what drives the policy but don't care a whit.

If my handwritten signed and dated note with the track # is not good enough (?!) for their procedure then it should have been possible for me to find their form on their bleedin' website this morning before I left the house or picked up a sharpie. I glanced around.

If this is actually an issue (?!) then their handhelds need cameras as well as scribble pads. Also, I seriously doubt they did what the definition of 'home delivery transitory signature required' (or whatever) said in some cute popup on the Track Package page and checked with neighbours before giving up. they need to try harder, and as noted, I need to not ship with them, certainly not using this bogus option.
4 comments or Leave a comment