December 30th, 2007


Please don't sing this.

On this, the sixth day of Christmas 2007, my Network Operations Center gave to me (with a little artistic license):

  • Six incomprehensible tickets!1
  • Five MIME encoded emails (injected into the ticket system),
  • Four thousand ReiserFS transactions replayed (on rebooted Linux servers),
  • Three pointless presentations ( Doc, Powerpoint, later rendered to PDF)1,
  • Two crashed FreeBSD mailservers (fsck, fsck),
  • One unmanaged Windows™ server with an IP address,conflict,
  • Zero references to any of it in the documentation wiki,
  • And nil emails or phone calls back from Prolexic™.

1: There is some relation2 between these items
2: His iPhone typing is terrible, his Blackberry sends in MIME